PRIVACY POLICY

Last Updated: September 22, 2026

Welcome to JustCynRoy ("JustCynRoy," "we," "us," or "our"). We respect your privacy and are committed to protecting the personal information you provide when you visit our website, purchase our products or services, enroll in courses, subscribe to our communications, or otherwise interact with us.

This Privacy Policy explains what information we collect, how we use it, when we may share it, and the choices you have regarding your information.

By using our website, you acknowledge the practices described in this Privacy Policy.

1. INFORMATION WE COLLECT

Depending on how you interact with JustCynRoy, we may collect:

Information You Provide Directly

This may include:

  • Full name

  • Email address

  • Phone number

  • Mailing or billing address

  • Information submitted through contact forms

  • Information provided when purchasing products or services

  • Information provided when booking or requesting services

  • Information you voluntarily provide in connection with readings, rituals, courses, or other services

  • Account or login information, if applicable

  • Communications you send to us

  • Information submitted when signing up for email or SMS communications

Please do not provide sensitive personal information that is not necessary for us to provide the requested product or service.

Payment Information

When you purchase something through our website, your payment may be processed by third-party payment processors such as Stripe or other payment providers.

We may receive information such as your name, email address, transaction details, billing information, and confirmation of payment.

Your complete credit or debit card number is generally processed directly by the applicable payment processor rather than stored by us.

2. INFORMATION COLLECTED AUTOMATICALLY

When you visit our website, certain information may automatically be collected through cookies, pixels, analytics tools, or similar technologies.

This may include:

  • IP address

  • Browser type

  • Device type

  • Operating system

  • Pages visited

  • Referring website

  • Approximate location information

  • Date and time of visits

  • Website activity and interactions

We may use this information to understand how visitors use our website, improve our website, maintain security, and evaluate marketing performance.

3. HOW WE USE YOUR INFORMATION

We may use personal information to:

  • Process and fulfill purchases

  • Provide products and services

  • Process bookings and appointments

  • Communicate with customers

  • Respond to questions and requests

  • Send order confirmations and service-related communications

  • Send newsletters and promotional emails when you have subscribed

  • Send SMS messages when you have provided the required consent

  • Provide course or digital-product access

  • Improve our website, products, and services

  • Understand customer preferences and website usage

  • Prevent fraud, abuse, or unauthorized activity

  • Maintain website security

  • Comply with applicable legal obligations

  • Conduct other legitimate business activities consistent with this Privacy Policy

We aim to collect only information that is reasonably necessary for the purposes for which it is processed.

4. EMAIL COMMUNICATIONS

If you subscribe to our email list, we may send you newsletters, promotions, announcements, product launches, service updates, and other communications.

You may unsubscribe from promotional emails at any time by clicking the unsubscribe link included in the email.

Unsubscribing from promotional communications does not necessarily stop transactional or service-related communications that are necessary to complete a purchase or provide a service.

5. SMS TEXT MESSAGES

If you separately opt in to receive text messages from JustCynRoy, we may send you promotional and informational text messages, including:

  • Special offers

  • Sales

  • Product announcements

  • Service announcements

  • Ritual announcements

  • Shop updates

  • Other relevant business communications

Message frequency varies. Message and data rates may apply.

You can opt out of marketing text messages at any time by replying STOP to a message. For assistance, reply HELP.

Your consent to receive promotional text messages is not a condition of purchasing any product or service.

We do not sell or rent your phone number or SMS opt-in information to third parties for their own marketing purposes.

6. HOW WE SHARE INFORMATION

We may share personal information with trusted third parties when reasonably necessary to operate our business and provide products and services.

These may include:

  • Payment processors

  • Website hosting providers

  • E-commerce platforms

  • Email marketing providers

  • SMS messaging providers

  • Scheduling and booking platforms

  • Course or digital-product platforms

  • Analytics providers

  • Shipping and fulfillment providers

  • Customer-support or communication platforms

  • Professional advisors

  • Service providers that process information on our behalf

These providers may only receive information reasonably necessary to perform their services for us, subject to their applicable terms and privacy practices.

We may also disclose information when required by law, legal process, court order, or governmental request, or when reasonably necessary to protect our rights, users, property, or security.

7. THIRD-PARTY SERVICES AND LINKS

Our website may contain links to websites, platforms, social media accounts, payment processors, or other third-party services.

We do not control the privacy practices of those third parties. When you leave our website or interact with a third-party service, that third party's privacy policy may apply.

We encourage you to review the privacy policies of third-party services before providing them with personal information.

8. COOKIES AND TRACKING TECHNOLOGIES

We may use cookies and similar technologies to:

  • Keep our website functioning properly

  • Remember preferences

  • Understand website traffic

  • Analyze website performance

  • Improve user experience

  • Measure marketing effectiveness

You may be able to control cookies through your browser settings. Disabling certain cookies may affect the functionality of portions of our website.

9. DATA SECURITY

We take reasonable administrative, technical, and physical measures designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.

However, no method of transmitting information over the Internet or storing information electronically can be guaranteed to be completely secure.

The FTC recommends that businesses know what personal information they collect, limit collection and retention to legitimate business needs, restrict access, and maintain appropriate security measures.

10. HOW LONG WE RETAIN INFORMATION

We retain personal information for as long as reasonably necessary to:

  • Provide products and services

  • Maintain business and transaction records

  • Communicate with you

  • Resolve disputes

  • Prevent fraud

  • Meet legal, tax, accounting, or regulatory obligations

  • Enforce our agreements

When information is no longer reasonably necessary for these purposes, we may securely delete, destroy, or anonymize it, subject to applicable legal requirements.

11. YOUR PRIVACY RIGHTS

Depending on where you live and whether applicable privacy laws apply to you, you may have rights concerning your personal information, which may include the right to:

  • Request access to certain personal information we maintain about you

  • Request correction of inaccurate information

  • Request deletion of certain personal information

  • Request information about how your personal information is processed or shared

  • Opt out of certain forms of processing where applicable

  • Appeal a decision concerning a privacy request where applicable

Florida's privacy law provides specific consumer rights and procedures for covered businesses, including rights relating to access, correction, deletion, portability, and certain opt-outs. Applicability depends on whether a business meets the statute's coverage thresholds and other requirements.

To submit a privacy-related request, contact us using the information below.

We may need to verify your identity before completing certain requests.

12. CHILDREN'S PRIVACY

Our website and services are not directed toward children under 13.

We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, please contact us so that we can take appropriate steps.

13. DO NOT SELL OR RENT PERSONAL INFORMATION

We do not sell or rent your personal information in exchange for money.

We also do not sell your SMS opt-in information or phone number to third parties for their independent marketing purposes.

14. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our business, services, technology, or applicable legal requirements.

When we make changes, we will update the "Last Updated" date at the top of this Privacy Policy.

We encourage you to periodically review this page to stay informed about how we handle personal information.

15. CONTACT US

If you have questions about this Privacy Policy, want to make a privacy-related request, or have concerns about how your information is handled, please contact:

JustCynRoy
Email: justcynroy@gmail.com